Cancellation Policy

1. Cancellation Timeframe

The timeframe for cancellation depends on the status of your order:

2. How to Cancel an Order

To cancel your order, follow these simple steps:

3. Refund on Cancellations

The refund amount depends on when the cancellation is requested:

• • Within 24 hours: 100% refund — no cancellation fees.
• • After 24 hours (before shipment): 90% refund (10% cancellation fee applies).
• • After shipment: Cancellation not possible; refer to our Refund Policy for returns.

4. Custom & Personalized Orders

Custom or personalized orders are made specifically for you and cannot be cancelled once production has begun.

• • If you wish to cancel a custom order, please contact us immediately after placing the order.
• • If production has already started, cancellation will not be possible.
• • Custom orders are non-refundable once completed.

5. Bulk & Wholesale Orders

For bulk and wholesale orders, cancellation terms may vary based on the agreement. Please refer to your specific purchase agreement or contact our team.

• • Bulk orders typically require a non-refundable deposit at the time of order.
• • Cancellation of bulk orders must be communicated at least 7 days before the scheduled shipping date.
• • For more details, please contact our team.

6. Cancellation Due to Unforeseen Circumstances

In rare cases, we may need to cancel your order due to:

• • Product Unavailability: If an item is out of stock or discontinued.
• • Pricing Errors: If there is a pricing error on our website.
• • Fraud Detection: If we suspect fraudulent activity.

In such cases, we will notify you promptly and issue a full refund to your original payment method.

7. Changes to This Policy

We may update this Cancellation Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Continued use of our website after any changes constitutes acceptance of the updated policy.