Privacy Policy
Privacy

Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Last Updated: January 1, 2026

Our Commitment to Privacy

At CROCKIVA DESIGN, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

We use your data to provide and improve our services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

Personal Information
  • Name, email address, phone number, and shipping/billing address.
  • Payment information (processed securely through our payment partners).
  • Order history and preferences.
Non-Personal Information
  • Browser type, device information, and IP address.
  • Pages visited, time spent, and referring URLs.
  • Cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process, fulfill, and deliver your orders.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Marketing: To send promotional emails and updates (you may opt out at any time).
  • Improvement: To analyze website usage and improve our products and services.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Shipping partners, payment gateways, and other third parties that help us operate our business.
  • Legal Authorities: When required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or asset sale.

Data Security: All third-party partners are required to maintain the confidentiality of your information and comply with applicable privacy laws.

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and login details.
  • Understand how you interact with our website.
  • Deliver personalized content and advertisements.

You can control cookie preferences in your browser settings. However, disabling cookies may affect certain features of our website.

5. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or alteration.

  • Encryption: We use SSL/TLS encryption to secure data transmission.
  • Access Control: Only authorized personnel have access to your personal information.
  • Regular Audits: We regularly review our security practices to ensure compliance.

Note: While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal information online.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (subject to legal obligations).
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Continued use of our website after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

C-257/259, PEERA GARHI, NEAR SHAMSHAN GHAT,SHARMA HOTEL WALI GALI, NEW DELHI, WEST DELHI, DELHI 110087